Limited Warranty Statement

What does this Limited Warranty cover?

This Limited Warranty covers defects in materials or workmanship of the Bolt X1 (and other Arc biohacking physical goods, “Physical Goods”) under normal use during the applicable warranty period (“Warranty Period”).

This commercial warranty does not cover damage caused by misuse, unauthorized modification or other causes unrelated to a defect in materials or workmanship. This does not affect your statutory rights or your right to withdraw from a purchase.

This Limited Warranty is non-transferable.

How will Arc biohacking correct the problem?

Arc biohacking will repair the product at no charge, using new or refurbished replacement parts, or replace the product with a new or refurbished unit of equal or greater value.

How long does the coverage last?

This commercial warranty lasts for two years from the date you receive the product. Please contact us as soon as reasonably possible if you discover a defect; your statutory rights are not subject to a fixed 30-day notification limit.

For consumers in the European Union, the statutory legal guarantee provides at least two years of protection from delivery for goods that are faulty or do not conform to the contract. Depending on the circumstances, you may be entitled to repair or replacement at no cost, or to a price reduction or refund. National law may provide longer or additional protection. This commercial warranty is in addition to, and does not limit, your statutory rights.

What does this Limited Warranty not cover?

This Limited Warranty does not cover any problem caused by, including but not limited to:

• Conditions, malfunctions, or damage not resulting from defects in materials or workmanship.
• Negligence, improper use, improper maintenance, unauthorized repair, or modification.
• Damage caused by natural events (e.g., lightning, flood, or other natural disasters).
• Theft or loss of the Physical Goods.

Contact us before sending a product back so we can provide instructions. Where required by applicable law, repair or replacement under your statutory rights is provided at no cost to you, including necessary return costs.

What do you have to do?

To obtain warranty service:

1. Contact Arc biohacking first to help diagnose the issue and determine the most appropriate solution.
2. If instructed, deliver the Physical Goods, preferably in the original packaging, and include any accessories or documents that were shipped with the product, to the address specified by Arc biohacking.
   

You can contact us by:

Email: [email protected]